Horizon 8: Troubleshooting

EDUCATION LEVEL

Advanced Level
  • Education Order

    Open To Public / Closed Group

  • Number of days

    3 Day(s)

  • Training Hours

    10:00 - 17:00

The Horizon 8: Troubleshooting course provides common Horizon infrastructure troubleshooting scenarios, focusing on developing problem-solving skills and ensuring solutions are effective and free ofside effects in real-world environments.

Prerequisites
  • A working knowledge of Omnissa Horizon infrastructure
  • A background in End-User Computing
  • Completed Horizon Deploy and Manage course
Further recommended trainings
Targets
At the end of this training, participants are expected to gain proficiency in the following subjects.
  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a Horizon environment
  • Discuss Horizon Connection Server advanced configurations
  • Interpret Horizon Connection Server logs
  • Identify Unified Access Gateway configuration and certificate problems
  • Describe BLAST configuration verification using logs and settings
  • Describe how Horizon connections work and how to troubleshoot issues
  • Describe the use of TLS/ SSL certificates in Horizon and list troubleshooting steps for common problems
  • Describe Cloud Pod Architecture troubleshooting scenarios
  • Learn about the command line tools available
  • Learn the importance of optimizing Windows for use in Horizon and learn what should be optimized to improve system performance and reliability
  • Discuss how to troubleshoot problems related to instant clone VMs
  • Discuss troubleshooting steps applicable to device redirection in HorizonTroubleshoot redirection common problems
  • Identify steps that you can follow to solve problems related to Horizon Client

•  Introductions and course logistics
•  Course objectives 

  • Review Horizon 8 architecture
  • How to troubleshoot
  • Troubleshooting resources
  • Horizon Connection Server general troubleshooting
  • Active Directory Lightweight Directory Service replication
  • Working with Horizon Connection Server logs
  • Unified Access Gateway deployment errors
  • Monitor the Unified Access Gateway
  • Troubleshoot a Unified Access Gateway Certificate
  • Tools for troubleshooting connections on the Unified Access Gateway
  • Troubleshooting the Unified Access Gateway
  • How to verify the current Blast configuration
  • Blast optimization overview
  • Optimizing Blast for Wide Area Networks
  • Work from home and home office to cloud
  • Optimizing for quality
  • Understanding Horizon connections
  • Horizon connections load balancing
  • Troubleshooting Horizon connections
  • Key ports and protocols
  • Black screen
  • Horizon 8 TLS certificates
  • Troubleshooting TLS certificates in Horizon 8
  • Cloud Pod architecture troubleshooting
  • About the command line tools and how to use them
  • Backing up and restoring Horizon 8 databases
  • Help Desk tool deep dive
  • Troubleshooting machines and desktops
  • Troubleshooting Linux desktops
  • Why optimize a Windows image?
  • Windows OS optimization tool for Horizon
  • Using automation to build optimized Windows images
  • Troubleshooting instant clones
  • Horizon Client for Windows
  • Horizon Client for Linux
  • Horizon Client for Mac
  • Horizon Web Client (HTML Access)
  • Device redirection
  • Nested RDSH redirection

You can apply for the training you want to attend by filling out the e-mail, telephone or training participation form. Our client managers will take the registration by making the most appropriate training and date planning for you.

You can get the trainings open to general participation in the vSmart training offices. If you wish, you can only request closed group trainings specific to your company in vSmart training offices or at your company site.

Our trainings are planned as Foundation Level or Advanced Level. In the content of all trainings, the level you need to be before the training and the technologies you need to know are specified separately.

The trainings you request are given by the official manufacturer's Official Instructor and Trainer Certified trainers. Our trainer staff consists of L3 IT professionals with market experience and over 5000 hours of training experience. Upon your request, CV, Certificate and previous education information are shared with you.

Certifications
You can enter the following exams at the vSmart Pearson VUE test center.
Education does not have a special examination.

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