VMware Horizon 8: Virtual Desktop Troubleshooting

EDUCATION LEVEL

Advanced Level
  • Education Order

    Open To Public / Closed Group

  • Number of days

    2 Day(s)

  • Training Hours

    10:00 - 17:00

  • Recommended exam

    VMware Horizon 8.x Professional

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment.

You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.  

Prerequisites
  • Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
  • New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.
  • Open a virtual machine console on VMware vCenter Server® and access the guest operating system
Further recommended trainings
Targets
At the end of this training, participants are expected to gain proficiency in the following subjects.
  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a VMware Horizon environment
  • Troubleshoot issues with linked and instant clones
  • Configure the Windows client
  • Identify the correct log level for gathering logs
  • Optimize protocols for best end-user experience

•  Introductions and course logistics
•  Course objectives 

•  Structured approach to troubleshooting configuration and operational problems
•  Applying troubleshooting methods
•  Documenting the steps to resolving the problem

•  Using command-line tools
•  Backing-up and restoring VMware Horizon databases

•  Only applicable for Horizon 7.x environments
•  Describe the components that make up a VMware Horizon desktop
•  Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
•  Highlight the best practice for optimizing a VMware Horizon desktop
•  Troubleshoot common problems with VMware Horizon desktops

•  Discuss how instant clones are created
•  Discuss what gets logged when an instant clone is created
•  Discuss the keywords to look for in the logs when troubleshooting instant clones
•  Discuss how to troubleshoot problems with instant clones

•  Correctly configure the Windows Client
•  Identify the correct log level for gathering logs
•  Enable the required SSL configuration level for the environment

•  Discuss the key ports on a Horizon Environment
•  Discuss protocols used in the Horizon Environment
•  Understand the benefit of optimizing Blast
•  Become familiar with the optimization features for Blast
•  Implement GPO changes for Blast
•  Become familiar with the causes for Black Screens
•  Discuss how to troubleshoot Black Screen problems
•  Identify problems encountered when applying GPOs
•  Discuss how to troubleshoot GPO-related problems

You can apply for the training you want to attend by filling out the e-mail, telephone or training participation form. Our client managers will take the registration by making the most appropriate training and date planning for you.

You can get the trainings open to general participation in the vSmart training offices. If you wish, you can only request closed group trainings specific to your company in vSmart training offices or at your company site.

Our trainings are planned as Foundation Level or Advanced Level. In the content of all trainings, the level you need to be before the training and the technologies you need to know are specified separately.

In particular, the trainings you have received in Official VMware trainings are entered into the manufacturer's portal. In this way, the prerequisite required to take the exam is completed. The training of all other manufacturers is sufficient to take exams as they are prepared in accordance with the Official Curriculum.

The trainings you request are given by the official manufacturer's Official Instructor and Trainer Certified trainers. Our trainer staff consists of L3 IT professionals with market experience and over 5000 hours of training experience. Upon your request, CV, Certificate and previous education information are shared with you.

Certifications
You can enter the following exams at the vSmart Pearson VUE test center.
  • Exam Code

    2V0-51.23

  • Exam Duration

    135 Minutes

  • Number of questions

    60.00

  • Passing score

    300.00

  • Exam Language

    English

  • Exam Fee

    250 $

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